> For the complete documentation index, see [llms.txt](https://docs.biswap.org/biswap/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.biswap.org/biswap/support.md).

# Support

<figure><img src="/files/noG9ou1waJGUWqdzIGOy" alt=""><figcaption></figcaption></figure>

The world of cryptocurrencies is being transformed by Decentralized Exchanges (DEXs), which offer an open and transparent platform for trading digital assets. However, despite their increasing popularity, blockchain users often encounter errors when interacting with these exchanges. This section will examine common errors in EVM-compatible chains and provide helpful tips to troubleshoot and overcome them.

{% content-ref url="/pages/td8zOBuoegPxJSRtOoKA" %}
[Troubleshooting](/biswap/support/troubleshooting.md)
{% endcontent-ref %}

{% content-ref url="/pages/j9mzEkY80evnhuy9PbQX" %}
[How to Submit an Intercom Ticket](/biswap/support/how-to-submit-an-intercom-ticket.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.biswap.org/biswap/support.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
